If you have a technical problem that you would like to report, you can contact our support team by email at We will do our best to answer your request as soon as possible and ask for your patience until then. Please include the following information in your email and describe the problem to us as accurately as possible:

  • Avatar name

  • E-mail address of the account

  • Language

  • Game world

  • Description of the problem

  • Screenshot (optional)